Refund and Returns Policy

Refund Policy

  1. Order Verification: We may ask for additional information to verify your purchase, such as the email address used during the transaction.
  2. Wait for Confirmation: After we receive your refund request and verify your eligibility, we will process your refund.

Refund Processing

  1. Refund Amount: The refund will be issued for the full purchase price of the eBook.
  2. Payment Method: The refund will be processed using the original payment method you used during the purchase.
  3. Timeframe: Please allow up to 5 business days for the refund to be processed and appear in your account.

Non-Refundable Circumstances

In the following cases, we are unable to provide a refund:

  1. Downloaded eBook: If you have already downloaded or accessed the eBook, you are not eligible for a refund.
  2. Change of Mind: We do not offer refunds for purchases made due to change of mind or other personal reasons.
  3. Technical Issues: If you encounter technical difficulties, please reach out to our support team, and we will be glad to assist you.

Refund Eligibility

You are eligible for a full refund of the purchase price under the following conditions:

  1. Within 7 Days of Purchase: You must request the refund within 7 days from the date of purchase.
  2. No Download: You have not downloaded the eBook. We cannot provide a refund if the eBook has been downloaded or accessed.

How to Request a Refund

To request a refund, please follow these steps:

  1. Contact Us: Send an email to DaneAlexander@fiatlux.ltd with your order number and the reason for your refund request.

SHIPPING

Printed overseas, normally upon purchase you would have your deep rich, dark blue debossed hardcover with gold-foiled Fiat Lux within 8 to 9 weeks. Though keep in mind with all the unforeseen force majeure “acts of God” occurring in the world, shipping may take up to 90 days, possibly a little longer. Regardless, Fiat Lux will be in the mail to you within seventy-two hours of our receiving it from the printer. Considering that mankind has waited nearly 1,700 years for this empowerment, the joy and freedom Fiat Lux brings will be well worth that brief wait.